FAQ

In US dollars (USD).

PayPal and debit/credit card (in installments).

Yes, but unfortunately, since it is a free version from Native Instruments, a “DEMO” message will appear when loading our libraries.The libraries can be tried and used for 15 minutes at a time in demo mode, with no option to save your work.To open and fully edit each of our products without any issues, you need to purchase the full version of Kontakt. More information about the free Kontakt Player product here:

Kontakt 5.8.1 and later.Except for “Real Zampoña,” “Real Quena,” “Real Charango,” “Real Mandolina,” “Real Guitarra Rítmica,” and “Real Percusión Andina” as individual products, which can only be opened from version 6.3.2 onward.

You can get any product from our digital store simply by adding it to the cart.If you're not familiar with the process of buying digital products, we recommend watching our instructional video, which will walk you through it step by step:We're here to help you every step of the way. Enjoy your shopping experience!

The message appears when Kontakt cannot locate the path to the audio samples. There is no problem, you just need to correctly re-link the folders where the samples are stored.Every time you change the location of your libraries, this message may appear again. This video will help you correctly set up your libraries.

Yes, but only with ANDEAN PACK (Kontakt 5). To do so, you should purchase this pack (products not available individually for version 5, only for version 6 and later).For Kontakt 5.8.1 and later.Real Percusión Andina is the only product that does not have a version for Kontakt 5.

Yes, but only available for purchases over 100 dollars. Please check the transfer fees for each country.